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TaskDescriptionResponsible

Execution Time (Business Days)

CostNotes
Inventory and Tracking Page of Sites




Identify and List Stakeholders
DM8 days

Engage and Discuss Options with Country or Region Stakeholder based on TLS Analytics
DM Lead
EDM and DMTS Consulting
1 day

Sign-off Global SSL can be enabled without impact to any integration points
Region Stakeholder5 days

Change Management Record
Region Stakeholder or Custodian (DM)(question) 8 days

Enable Global SSL

Implementation and Staging for 3 days.

Dates may extend or shorten depending on Akamai release schedule.

DMTS6-9 days







Option 1 - Pull the Plug




Sign-off from Stakeholder Management at Executive LevelPreferably from Business, Marketing and Technology.



Inform Helpdesk




Change Management Record
Technology Stakeholder


Disable TLS 1.0 on Akamai for the Domain

Implementation and Staging for 3 days.

Dates may extend or shorten depending on Akamai release schedule.

DMTS6-9 days







Option 2 - Static BannerTLS 1.0 customer friendly message, one link to region specific www.support.acme.com



Build messaging specific to Region or Country



Sign-off of banner message and timeline




Inform Helpdesk




Enablement of Banner and Support Page




Change Management Record




Disable TLS 1.0 on Akamai for the Domain

Implementation and Staging for 3 days.

Dates may extend or shorten depending on Akamai release schedule.

DMTS6-9 days

Analytics










Options 3 - Customer Notification Program




Assumption that component is developed and working in Production.




Build messaging specific to Region or Country




Sign-off of browser detection component message and timeline



This is not TLS detection, but detection of browsers which will have broader impact and may have false positives. Helpdesk can advice Customers to ignore.
Inform Helpdesk




Investigate and inform possible other integration points (ie Branch as defined by IT)




Enablement of Banner and Support Page




Analytics




TLS 1.0 traffic still high discuss Modal or Interstitial ScreenFork in project requiring new development depending if no other community has opted for this approach.



Change Management Record




Disable TLS 1.0 on Akamai for the Domain

Implementation and Staging for 3 days.

Dates may extend or shorten depending on Akamai release schedule.


6-9 days

Analytics










Common Closing Activities




Search Engine Optimization Review with SSL




Redirect Optimization removing non-SSL










... 

Generally the main .com if it has lots of history has heavier integration and dependencies.

Still need to build out and be more controlled.


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